How we have helped businesses like yours

Knights Meats & Deli - Wagga Icon renowned for great customer service

It is one thing to get to the top... but as Deanna & James McNaughton will tell you, it requires ongoing work to keep the standard high.

Serve You Right has worked with Knights for over 12 months, providing an initial customer service audit with mystery shopping, as well as training across all departments.


We recognised that the team is always on their best behaviour when management is around, so it was imperative to have a fresh set of eyes across the business to see everything from a customer’s perspective. Lisa has provided invaluable support and assistance in training new staff and maintaining our excellent customer service standards.
— Deanna McNaughton (CEO, Knights Meats & Deli)