Our Team

Behind the Scenes - A bit about our dedicated team


Lisa Thomas

Managing Director

I have had a long and diverse career in entertainment, media and marketing but after years working in local and state government, I realised that my passion lies in quality customer service.

I’m really interested in what makes customers tick and how businesses can improve their service levels to ensure they achieve their goals. That’s why I started Serve You Right, to help businesses take a holistic look at their customer service standards.

After all, a great customer service experience can create customers for life!



Mystery Customers

We can’t reveal who they are otherwise they won’t be a mystery!!!