What we can do for you
FREE INITIAL CONSULTATION
To find out more about your business, we provide a free initial consultation to discuss your target market, objectives and identify management concerns.
BASIC CUSTOMER SERVICE AUDIT
Serve You Right can assess all aspects of how you engage with your customers including:
- Venue: Shopfront, reception, business, practice, medical rooms
- Website & Social media
- Telephone & Email
CUSTOMER SERVICE TRAINING
Serve You Right have training packages available for staff and management that can be tailored specifically for the needs of your business.
FOLLOW UP REPORT
Following your Customer Service Audit, we will provide a follow up report after a negotiated timeframe to see how your customer service is tracking. This comprehensive report is based on personal interaction and observation, the good news, the bad news and advice on what can be implemented immediately.
- Improvisation training
- One on one support for individual staff members
- Group training of new staff
- Refresher training
Further details coming soon