'Tis a rare thing these days to find a customer service staff member who truly loves what they do - and that is serve.
Read MoreNestled in a small shopping strip in the suburbs of Wagga Wagga is a little post office.
Read MoreYesterday I dragged myself out of the house to do one of the chores that I'm really not fond of - grocery shopping.
Read MoreFinding new staff is time consuming and expensive - so how do you find great customer service staff?
Read MoreDue to popular demand - we're giving Wagga business owners and managers another chance to attend our Five Star Customer Service Workshop!
Read MoreThink about how your staff handle enquiries from customers – are they just answering the questions or are they engaging customers in conversation that potentially leads to a sales relationship?
Read MoreYou can have the best quality or cheapest prices, but poor customer service could be losing you money.
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